Privacy Policy

Bartletts Tavern (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Who We Are

Bartletts Tavern
166 Kent Street
Rockhampton, QLD, Australia

Website: bartlettstavern.com.au
Email: manager@bartlettstavern.com.au

2. Information We Collect

We may collect the following types of personal information when you interact with our website, visit our venue, or contact us:

  • Name and contact details (such as phone number and email address)

  • Booking/reservation details

  • Payment information (if applicable)

  • Information you provide when contacting us (e.g., feedback, enquiries)

  • Website usage information (via cookies and analytics tools)

3. How We Collect Information

We may collect your personal information directly from you when you:

  • Make a booking or enquiry

  • Sign up for promotions, events, or newsletters

  • Communicate with us by phone, email, or through our website

  • Use our website, which may collect data through cookies and analytics services

4. How We Use Your Information

We use your personal information to:

  • Provide our services (bookings, events, promotions)

  • Communicate with you regarding enquiries, bookings, or promotions

  • Improve our website and customer experience

  • Comply with legal obligations

5. Disclosure of Your Information

We may share your personal information with:

  • Service providers (such as IT support, payment processors, or marketing platforms)

  • Regulatory authorities, if required by law
    We will not sell or rent your personal information to third parties.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality and user experience. We may also use third-party analytics tools (such as Google Analytics) to understand website traffic and usage. You can disable cookies through your browser settings, but this may affect your browsing experience.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

8. Access & Correction

You have the right to access and correct the personal information we hold about you. To make a request, please contact us at manager@bartlettstavern.com.au.

9. Complaints

If you have a concern about how we handle your personal information, please contact us. We will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with the “Last updated” date.

Last updated: September 2025